Privacy Policy
Privacy Policy
At PT Solutions, protecting your personal information is one of our top priorities. This Privacy Policy outlines how we collect, use, and safeguard the data of our customers and visitors, in compliance with Ontario privacy laws and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Collection and Use of Personal Information
We collect personal information such as names, contact details, service preferences, and account information to provide and improve our security services. This information may also be used to communicate updates, respond to inquiries, and manage billing and support.
CCTV and Monitoring Data
Our video surveillance and monitoring systems operate with strict adherence to privacy regulations. Recordings and access logs are collected only for security purposes and are accessible solely by authorized personnel. We take all reasonable steps to ensure that monitoring data is securely stored and protected against unauthorized access.
Data Retention
Personal and monitoring data are retained only as long as necessary to fulfill business, legal, or regulatory requirements. Once data is no longer required, it is securely deleted or anonymized to protect your privacy.
Protection of Personal Information
We implement administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Our employees and partners are trained to handle your data responsibly and in accordance with privacy laws.
Access to Personal Information
Customers have the right to access their personal information held by PT Solutions. Requests can be made in writing via email or phone. We will respond promptly and provide the information, subject to any legal restrictions or exceptions.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist us in delivering services, always under strict confidentiality agreements and only for the purposes outlined in this policy.
Cookies and Online Tracking
Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and improve service delivery. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.
Your Rights
You have the right to request access, correction, or deletion of your personal information. You may also withdraw consent for specific uses of your data at any time. All requests can be directed to our privacy contact below.
Contact for Privacy Concerns
If you have any questions or concerns about how your information is handled, please contact our Privacy Officer:
- Email: privacy@ptsolutions.com
- Phone: (002) 01061245741
- Address: 2307 Beverley Rd, Brooklyn, New York 11226, Canada
Updates to This Policy
PT Solutions may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. All updates will be posted on this page, and your continued use of our services constitutes acceptance of any changes.